Terms of Service

Welcome to Matchedly

These Terms of Service ("Terms") govern your use of Matchedly's AI-powered relationship matching platform. By creating an account or using our services, you agree to these Terms and our commitment to helping you find meaningful connections through the perfect blend of artificial intelligence and human insight.

At Matchedly, we believe love shouldn't be left to chance—or endless swiping. Our mission is to create perfect matches through data-driven compatibility analysis, personality harmony assessment, and conversation chemistry prediction.

1. Acceptance of Terms

By accessing or using Matchedly ("the Platform," "our Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our Service.

These Terms constitute a legally binding agreement between you and Matchedly Inc. ("Matchedly," "we," "us," or "our"). Your use of our AI-powered matching algorithms and platform features indicates your acceptance of these Terms.

2. Eligibility and Account Requirements

Age and Legal Capacity

• You must be at least 18 years old to use Matchedly
• You must have the legal capacity to enter into binding agreements
• You must not be prohibited from using our services under applicable laws
• You must be seeking genuine romantic relationships (not casual encounters)

Account Authenticity

Matchedly is built on trust and authenticity. You agree to:

• Provide accurate, current, and complete information about yourself
• Use recent, unfiltered photos that accurately represent your appearance
• Maintain only one account on our platform
• Verify your identity when requested through our human verification process
• Update your information promptly when circumstances change

3. AI-Powered Matching Service

How Our Matching Works

Matchedly uses sophisticated AI algorithms to analyze compatibility across multiple dimensions:

• Conversation Chemistry: Analysis of communication styles and emotional intelligence
• Personality Harmony: Deep assessment of core values and life philosophy
• Interest Alignment: Matching of passions, lifestyle preferences, and future goals
• Behavioral Patterns: Learning from successful relationship indicators

Service Limitations

While our AI is highly sophisticated, you understand that:

• No matching system can guarantee romantic success or relationship outcomes
• Compatibility predictions are based on data analysis, not certainty
• Human chemistry involves factors beyond algorithmic prediction
• You are responsible for your own dating decisions and safety

4. Your Content and Data

Content Ownership

You retain ownership of all content you provide to Matchedly, including photos, messages, and profile information. However, by using our Service, you grant us certain rights necessary to operate our AI-powered platform:

• License to process your data through our matching algorithms
• Right to display your profile to compatible matches
• Permission to analyze communication patterns for compatibility assessment
• Authority to use aggregated, anonymized data for research and improvement

Content Standards

All content must meet our community standards:

• Authentic and truthful representation of yourself
• Respectful and appropriate for a dating platform
• Free from nudity, explicit content, or inappropriate material
• Non-commercial and personal in nature
• Compliant with intellectual property rights

5. Community Guidelines and Conduct

Required Behavior

• Treat all users with respect, kindness, and courtesy
• Communicate honestly and authentically
• Respect boundaries and consent in all interactions
• Report inappropriate behavior or safety concerns
• Follow up after first dates to help us improve safety

Prohibited Conduct

• Harassment, bullying, or threatening behavior
• Sending unsolicited explicit content or messages
• Creating fake profiles or misrepresenting your identity
• Using the platform for commercial or promotional purposes
• Attempting to circumvent our safety measures or AI systems
• Sharing personal information of other users without consent
• Engaging in discriminatory or hateful behavior

6. Safety and Security

Our Safety Commitment

Your safety is our top priority. Matchedly employs multiple layers of protection:

• AI-powered behavior monitoring and threat detection
• Human verification for all profiles
• 24/7 safety team and rapid response protocols
• Post-date check-ins and feedback collection
• Secure messaging with end-to-end encryption options

Your Safety Responsibilities

• Meet in public places for initial dates
• Inform friends or family of your dating plans
• Trust your instincts and report concerning behavior
• Never share financial information or send money
• Use our in-app messaging until you feel comfortable

7. Subscription and Payment Terms

Premium Features

While basic matching is free, premium features enhance your experience:

• Advanced compatibility insights and detailed match analysis
• Priority placement in potential matches' queues
• Enhanced privacy controls and incognito browsing
• Unlimited messaging and conversation starters
• Access to relationship coaching and dating tips

Billing and Cancellation

• Subscriptions automatically renew unless cancelled
• You can cancel anytime through your account settings
• Refunds are provided according to our refund policy
• Price changes will be communicated 30 days in advance

8. Privacy and Data Protection

Your privacy is fundamental to our mission. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key principles include:

• We never sell your personal data to third parties
• AI analysis is performed with strict privacy safeguards
• You control your profile visibility and data sharing
• Data is encrypted and stored securely
• You can request data deletion at any time

For detailed information about our data practices, please review our Privacy Policy.

9. Intellectual Property

Matchedly's Proprietary Technology

Our AI matching algorithms, compatibility analysis systems, and platform features are proprietary to Matchedly and protected by intellectual property laws. You agree not to:

• Reverse engineer or attempt to extract our algorithms
• Copy, modify, or create derivative works of our technology
• Use our platform for competitive analysis or research
• Scrape or collect user data for external purposes

Trademarks and Branding

"Matchedly," our logo, and related marks are trademarks of Matchedly Inc. You may not use our trademarks without our prior written consent.

10. Account Termination

Voluntary Termination

You may delete your account at any time through your account settings. Upon deletion:

• Your profile will be removed from potential matches
• Most personal data will be deleted within 30 days
• Some data may be retained for safety and legal compliance
• Active subscriptions will be cancelled according to our refund policy

Involuntary Termination

We reserve the right to suspend or terminate accounts that violate these Terms or threaten user safety. Reasons for termination include:

• Violation of community guidelines or Terms of Service
• Fraudulent or deceptive behavior
• Harassment or threatening conduct toward other users
• Attempts to circumvent safety measures
• Use of the platform for illegal activities

11. Disclaimers and Limitations of Liability

Service Disclaimers

While we strive to provide the best possible matching experience, you acknowledge that:

• Matchedly cannot guarantee romantic success or relationship outcomes
• AI predictions are based on data analysis, not certainty
• Users are responsible for their own safety and dating decisions
• We cannot control the actions or behavior of other users
• Technical issues may occasionally affect service availability

Limitation of Liability

To the maximum extent permitted by law, Matchedly's liability for any damages arising from your use of our Service is limited to the amount you paid for our services in the 12 months preceding the claim.

12. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact our support team at legal@matchedly.com to resolve any disputes informally.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will:

• Notify you via email and in-app notification
• Post the updated Terms on our website
• Provide at least 30 days' notice for significant changes
• Require acknowledgment for changes affecting your rights

Your continued use of Matchedly after the effective date of any changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: