Cookie Policy

Learn how Matchedly uses cookies and similar technologies to enhance your experience and protect your privacy.

Last updated: December 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our app. They help us provide you with a better, more personalized experience by remembering your preferences and improving our services.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them. By continuing to use Matchedly, you consent to our use of cookies as described in this policy.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the basic functionality of our platform. They cannot be disabled as they are essential for providing our services.

  • Authentication and login status
  • Security and fraud prevention
  • Basic site functionality and navigation
  • Load balancing and performance

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

  • Language and region preferences
  • Theme and display settings
  • Notification preferences
  • Recently viewed profiles

Analytics Cookies

These cookies help us understand how users interact with our platform so we can improve our services.

  • Usage statistics and behavior analysis
  • Feature effectiveness measurement
  • Error tracking and debugging
  • Performance monitoring

Marketing Cookies

These cookies help us deliver relevant content and measure the effectiveness of our marketing campaigns.

  • Personalized content recommendations
  • Advertising campaign measurement
  • Social media integration
  • Cross-platform tracking (with consent)

Third-Party Cookies

We work with trusted third-party services that may set their own cookies. These partners help us provide and improve our services:

Google Analytics

Helps us understand user behavior and improve our platform. You can opt out at Google Analytics Opt-out.

Payment Processors

Stripe and other payment providers use cookies to process transactions securely and prevent fraud.

Customer Support

Intercom and similar services help us provide better customer support through chat and help features.

Social Media

Social media platforms may set cookies when you share content or use social login features.

Managing Your Cookie Preferences

Cookie Settings

You can control which cookies we use through our cookie preference center. Click the button below to access your settings:

Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Site permissions → Cookies and site data

Note: Disabling certain cookies may affect the functionality of our platform and your user experience.

Mobile App Data Collection

Our mobile apps use similar technologies to cookies, including:

  • Local storage and app preferences
  • Device identifiers for analytics
  • Push notification tokens
  • Crash reporting and performance data

Mobile Privacy Controls

iOS

Settings → Privacy & Security → Tracking → Ask Apps Not to Track

Android

Settings → Privacy → Ads → Opt out of Ads Personalization

Cookie Retention Periods

Different types of cookies are stored for different periods:

Session CookiesUntil browser is closed
Authentication Cookies30 days
Preference Cookies1 year
Analytics Cookies2 years
Marketing Cookies1 year

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our app or website
  • Request new consent if required by law
  • Provide clear information about what has changed

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@matchedly.com

Subject Line: Cookie Policy Inquiry

Related Policies

For more information about how we protect your privacy, please review: